Troubleshooting
Fix common problems connecting an AI assistant to CircuitHub.
The assistant asks you to sign in again
The connection has ended: you disconnected it in Settings → Connected apps, it went unused for 90 days, or you connected a 21st assistant and this was the one you used least recently. Reconnect from the assistant, for example /mcp → Authenticate in Claude Code, and sign in again.
"This connection may not …"
The assistant tried something your access level doesn't allow, and CircuitHub refused it. To allow it, give the assistant more access in Settings → Connected apps on app.circuithub.com. Most assistants only show the new tools in a new chat or after you reconnect them.
"Try again in … seconds"
CircuitHub limits how often some things can be done, part search in particular. Wait for the time given and ask again; the assistant can usually retry by itself.
Problems while signing in
If signing in fails, you see a page headed "Couldn't connect to CircuitHub" that says what happened and what to do next, or the assistant shows the reason. The most common are:
| Message | What to do |
|---|---|
| This sign-in expired, or was started in another browser. | Go back to your assistant and connect again, and finish in the browser it opens. |
| This app isn't registered with CircuitHub, or its registration expired. | Remove CircuitHub from your assistant, add it again, then connect. |
| This app asked to be sent back somewhere it didn't register. | Don't continue. Remove CircuitHub from your assistant and add it again; if it keeps happening, contact us. |
| This sign-in link is incomplete or out of date. | Go back to your assistant and connect again. |
| Too many sign-ins have been started from here. | Try again in a few minutes. |
| Something went wrong at CircuitHub. | Try connecting again. If it keeps happening, contact us with the error code at the bottom of the page. |
If you chose Cancel on the confirmation page, nothing was connected. Connect again from the assistant when you are ready.